How to use Mero Kitta, step by step
From opening the portal to holding a naksha PDF you can measure: the documents to prepare, the order the form asks for them, what the OTP is really for, and how to print the file without wrecking its scale.
People search "how to use mero kitta" after the portal has already been recommended to them and the form has already confused them. This page is the walkthrough: what to have ready before you start, what each step actually asks for, what to do while you wait, and what to do with the PDF at the end. It is written for a citizen applying for their own parcel, on a phone, once.
If you want the reference instead — the official URL, the app, what the service is and is not — read Mero Kitta Nepal first and come back. This page assumes you have decided to apply.
| If you are asking | Read this |
|---|---|
| What is Mero Kitta, where is the app, how does login work | Mero Kitta Nepal |
| How do I use the portal, and what do I do with the PDF | This page |
| Where do I find my kitta number, and can I look one up | Mero Kitta number check online |
| How do I read and measure the naksha itself | Mero Kitta naksha and map |
Before you open the form
Almost every failed application fails at the attachment step, because the form asks for scans while you are standing in the street. Sit down with the papers first. Photograph each one flat, in even light, with the whole page in frame and nothing cut off at the edge.
| Item | Why the form wants it | Practical note |
|---|---|---|
| Citizenship certificate | Identifies the applicant | Both sides. Photograph flat, not at an angle |
| Land ownership certificate (lalpurja) | Proves the parcel is yours to ask about | You will also type its issue date and issuing district |
| Kitta number and map/sheet number | Identifies the parcel | Copy them character by character off the lalpurja |
| Survey office and local unit | Routes the request to the right desk | The office that holds your district's records, not the nearest one to you |
| A mobile number you can answer | Receives the OTP and every later SMS | Get this wrong and the request is effectively lost |
| A payment method | For the fee, when the office asks | Digital payment or a bank voucher, depending on the office |
Keep each scan small — the form expects document-sized files, not full-resolution camera output. A photo taken on a modern phone can be several megabytes; shrink it or use your phone's document-scan mode, which also flattens the perspective.
Step 1 — Open the official portal, and nothing else
The address is merokitta.dos.gov.np. The official Android app is Mero Kitta by Survey Department on Google Play. There is no official iPhone app; on an iPhone use the website in Safari. Anything else offering a "mero kitta login" or a paid kitta lookup is not the department.
Step 2 — Choose the survey office and the service
The form starts by asking where the request goes: the survey office, then the local unit (municipality or rural municipality) inside it. Pick the office that holds the records for the land, which is not necessarily the one nearest to where you live now. If you are unsure, the office named on the lalpurja is the one to look for.
| Service | Nepali | What arrives |
|---|---|---|
| Map print | नक्सा प्रिन्ट | The digital naksha of the parcel — the file most people are after |
| Plot register print | प्लट रजिस्टर प्रिन्ट | The tabular register extract for the kitta |
| Field book print | फिल्ड बुक प्रिन्ट | The surveyor's original field-book page |
| Field survey request | फिल्ड रेखाङ्कन निवेदन | A visit to mark the boundary on the ground |
If you want to know how big the land is, ask for the map print. The register tells you what is recorded; the naksha shows you the shape, and the shape is the thing you can measure.
Step 3 — Fill in the details and attach the scans
Type the citizenship number, the lalpurja details and the parcel identifiers exactly as they are written on the paper. A transposed digit in the kitta number does not usually produce an error message — it produces a rejection, or worse, somebody else's parcel. Read it back once before you submit.
Step 4 — The OTP is the account
This is the part that surprises people who expected a username and password. A citizen does not get a long-lived account. You submit, an OTP is texted to the number you entered, and from then on that pair — mobile number plus OTP — is your identity on the portal. Write the code down somewhere that is not the same phone you might lose.
Step 5 — Track the request
Check progress at merokitta.dos.gov.np/status with the same mobile number and OTP. Processing time depends on the office and its queue; the department has pushed offices to work through requests in turn, but a busy valley office in a busy month is a busy office. Checking hourly does not move you up the queue.
Step 6 — Pay the fee when you are asked
You are told by SMS when a fee is due, and the portal offers the payment route the office uses — typically a digital payment channel or a bank voucher. Pay against the request reference you were given, not into a number somebody sends you separately. No survey office asks you to pay a stranger over the phone.
Step 7 — Download the Mero Kitta PDF
When the file is ready another SMS arrives with a download link. Open it, enter the OTP, and the naksha downloads as a PDF. Three things about that file are worth knowing before you have it:
- The link expires. The file is typically available for about seven days and then goes away. Download it the day the SMS arrives — not the weekend after.
- Save it somewhere permanent. A copy in the phone's Downloads folder survives until the next time the phone is wiped. Put it in cloud storage and email it to yourself.
- It is a drawing, not a number. The PDF shows the parcel, its neighbours and usually a scale. Nowhere on it will a browser tell you how many square feet you own.
Opening the PDF on a phone
Any PDF reader opens it. If the file appears blank in a preview pane, open it in a proper reader rather than a chat app's built-in viewer — messaging previews often render only the first tile of a large drawing. If you are asked for a password, you have the wrong file: the map print is not password protected, the OTP protects the download link instead.
Printing it without destroying the scale
If you intend to measure the printed sheet with a ruler, this matters more than anything else on this page. Print at 100% — "Actual size", "Custom scale: 100%" — and never "Fit to page" or "Shrink to fit". Fitting resizes the drawing by whatever factor happens to suit the paper, and the printed 1:500 caption is then a lie. The same applies to a photocopy of a photocopy, and to a screenshot that was zoomed before it was taken.
This is the whole reason our measuring tool calibrates against a length you know instead of trusting the scale printed on the sheet. If the paper has been resized, a known road width or a printed dimension is still true; the caption is not.
Step 8 — Measure the PDF
Mero Kitta's job ends with the file. GharNaksa Naapi Plotter opens that PDF straight from your phone or laptop, in the browser, with no account and no upload to a government server. Calibrate one length, tap around the kitta, and read the area in square feet, square metres, Ropani-Aana-Paisa-Dam and Bigha-Katha-Dhur at once.
Open the calculator and pick the PDF. You can also drag it in, paste it, or photograph a printed copy — HEIC, JPG, PNG, WEBP, AVIF, GIF, BMP and TIFF all open.
Set the scale. Tap the two ends of a length you know and type it, saying whether it is a distance on the ground or a ruler reading across the paper. For a clean official PDF you can instead pick a drawing-scale preset such as 1:500 at 300 DPI.
Trace your kitta. Tap each corner in order; hold and slide on a phone to get the magnifier. Drag a corner to correct it, tap an edge to insert a missing one.
Press Calculate. Read the area in all four systems, add the seller's rate if you want the plot priced, and press Copy all to paste the lot into WhatsApp.
Export a labelled PNG or a print view, and save the project so the drawing is still there next week.
The calibration step is the one that decides whether the answer is right, so it gets its own picture:
A full walkthrough with the trickier cases — several kittas on one sheet, faded photocopies, layers, exports — is in Mero Kitta naksha and map.
When something goes wrong
| Symptom | Usual cause | What to do |
|---|---|---|
| No OTP arrives | Wrong number, or network delay | Wait a few minutes, check the number you typed, then re-request. If the number was wrong, file again |
| Status never changes | Office queue, or a missing document | Check whether the request is marked incomplete before assuming it is slow. Contact the survey office named on the request |
| Download link expired | The seven-day window closed | Contact the office; you may have to request the print again |
| The PDF will not open | A chat-app preview, or a partial download | Download it again over a stable connection and open it in a real PDF reader |
| Wrong parcel on the sheet | A mistyped kitta or map number | Do not measure it. Re-check the numbers against the lalpurja and file again |
| The measured area disagrees with the lalpurja | Calibration error — or a genuine discrepancy | Re-check the calibration first. If it still differs by more than a few percent, ask a licensed surveyor |
What Mero Kitta will not do
- It will not let you browse other people's land. You apply for a parcel you can identify and prove an interest in.
- It will not calculate an area. That is what the plotter and the free converters are for.
- It will not settle a boundary argument from a PDF. That is what the field survey service is for.
- It will not replace a lawyer or a licensed surveyor at registration, transfer or loan time.
Once you have the area, the unit arithmetic is the easy part: Ropani to square feet, Bigha to Katha, Dhur to square feet, or the full Ropani-Aana-Paisa-Dam and Bigha-Katha-Dhur chain calculators.
